FAQ

  • 1. What areas do you serve?

    We provide cleaning services in Austin, Buda, Kyle, Pflugerville, and surrounding areas. if you’re unsure whether we cover your location. feel free to contract us!

  • 2. Do I need to provide cleaning supplies and equipment?

    No, We bring our own high-quality cleaning products and equipment. However. if you prefer specific products, we’re happy to use them.

  • 3. How do I book a cleaning service?

    You can book a service by calling, texting, or emailing us. You can also fill out our online contract form, and we’ll get back to you ASAP.

  • 4. How is pricing determined?

    Pricing depends on the type of cleaning, the size of your home or office, and any special requests. Contact us for a personalized quote.

  • 5. Do I need to be home during the cleaning?

    No, you don’t need to be home. Many clients provide us with a way to enter, such as a key or door code. Your security and privacy are our top priorities.

  • 6. What payment methods do you accept?

    We accept { Cash, Zelle, Venmo, etc.}. Payment is due on the day of service unless otherwise arranged.

  • 7. What is your cancellation policy?

    We require at least 24 hourss’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may incur a fee.

  • 8. Do you offer deep cleaning or move-in/move-out cleanings?

    Yes! We offer standard, deep, and move-in/move-out cleanings. Let us know your needs, and we’ll recommend the best service for you.

  • 9. Can I request additional service?

    Absolutely! We offer add-ons such as cleaning inside appliances, folding laundry, and organization. Just let us know in advance so we can plan accordingly.

  • 10. Are you insured?

    Yes, we are fully insured to give you peace of mind while we clean your home or office.

Make it stand out.

  • Michelle G

    Rachell is great! Thorough and communicative - will definitely request her as our regular!

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  • Tamiris A

    Awesome as always!

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  • Kay W

    Attention to detail. East to work with. Positive attitude and courteous.

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  • Amanda M

    Amazing and thorough as usual. She goes above and beyond :) We all love Rachell!!

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  • Lindy V

    A fantastic job. Highly recommended.

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  • Tierra W

    Rachell was amazing. She was very prompt and very thorough.

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  • Oliver D

    Rachel was excellent and very thorough. Would be happy to make use of her services again! Highly recommend her

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  • Heidi G

    Thank you for doing a great job!

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  • Tammy T

    Rachell was awesome! She stayed in communication with me about her arrival time. She was not flustered by how much needed to be done. I was so happy to see my house look cared for. She cleaned my oven, the stairs, bathrooms.etc. The house smelled clean when I arrived home from work. The bed was neatly made and even my kiddo's rooms were nicely cleaned and straightened. I am very happy with her work. I would be thrilled to have her again.

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  • Meenakshi F

    Rachell did an excellent job. She was very meticulous and cleaned areas we had forgotten.. very happy with the way she asked us what needed attention

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  • Cynthia E

    ISN'T SHE JUST THE BEST?

    GREAT AND HUMBLE

    FANTASTIC. WISH SHE WOULD CONTINUE CLEANING MY HOUSE

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